Editing and sharing media #

Every item in your on-demand library, whether a replay of a live stream or a file you uploaded, opens in the same media editor. This page covers the editor, the actions on each row of Your media, adding items to playlists, and downloading or sharing an original file. For uploading files and building playlists and collections, see On-demand / VOD.

Opening the media editor #

You can open the editor from three places:

• Your media: go to On Demand > Media, stay on the Your media tab, and click an item.
• Uploads: on the Uploads tab, click an upload to fill in its details before you publish it. You can do this instead of, or before, using Add to library.
• Live Streams: on a finished stream that has a recording, open the row menu and choose Manage On-Demand. This opens the media editor for the replay.

The breadcrumb at the top shows whether you are editing an unpublished upload (On demand > Uploads) or a published item (On demand > Media).

Media visibility #

Media visibility at the top of the editor decides whether fans can see the item. It reads "Visible on Fan Centre" or "Not visible on Fan Centre".

You can also switch visibility from the list without opening the editor. Each row on Your media has an eye icon; hover it to see "Visible on fan centre" or "Hidden on fan centre", and click it to switch. The icon is greyed out while an item is still processing, so wait until processing finishes.

Details fields #

Display title text

Required. The title fans see.

Internal title text

A title used inside the dashboard. Switch on "Show internal title" on Your media to see it in the list.

Description text

A short description of the item.

Thumbnail image

Choose Upload file to use your own image, or choose Autogenerated.

Category choice

The category the item belongs to. Categories are managed in Channel setup.

Tags list

Optional labels for the item.

Manually add to playlists list

Adds the item to one or more of your playlists.

Display date date

The date shown for this item everywhere on the platform. Use it when the date the file was uploaded is not the date fans should see, for example for an old match.

The editor also shows "Upload date:", which you cannot change.

Optional settings #

Below the details are four optional sections. A section that has no setting shows Configure; select it to set one up. Use Remove configuration to clear a section again. A section already shows as set up when the item has a setting there, for example a promotion banner it already carries.

Rights management countries

Country restrictions for this item. Select Reset to default to go back to your default rules, or Save as new DRM profile to reuse these rules later. See Streams: country restrictions.

Access and Monetisation access

The same access options as a live stream: plans, pay-per-view, free or private. See How fans pay for a stream.

Scheduling dates

"When would you like this item to be available?" Choose Immediately, or Custom with a date and time.

Promotion banner

A homepage banner for the item. If you switch the promotion on, add a banner image, or the editor will not save. See Homepage & banners.

Saving and publishing #

The buttons at the bottom depend on whether the item is published yet.

Remove item deletes the item. See Deleting media for what that means for fans.

Row actions on Your media #

Each row on Your media has a menu with these actions:

Delete action

Deletes the item after you confirm "Are you sure you would like to delete this media item?".

Add to playlist action

Opens "Add media to playlist" so you can put the item in a playlist without opening the editor.

Change category action

Moves the item to another category. A "Categories updated" message confirms it.

Download action

Downloads the original file to your computer.

Share action

Sends a download link for the original file by email, or copies the link. Read Sharing a file before you use it.

View transactions action

Opens the Transaction Report for the item: every payment for it, with refunds. See Engagement and transactions per stream.

View engagement action

Opens the item's viewing figures. See Engagement and transactions per stream.

Download and Share only appear once the item has a downloadable copy of its file. For an upload that is the file you uploaded. For a live-stream replay, a downloadable copy is made after the stream ends, so the two options can take a while to appear on a replay.

Sharing a file #

Share lets you send the original file to someone outside the dashboard, for example a broadcaster, a sponsor or a player's agent.

1. Open Share

   On Your media, open the item's row menu and choose Share. A dialog titled with the file name opens. A share link for the file is created as soon as the dialog opens, before you send anything, and closing the dialog does not cancel it.

2. Add the recipients

   Type an email address in "Add email addresses" and press Enter or space, or select Add, after each one. Add an optional "Message".

3. Send or copy

   Select Share to email the link ("Media shared successfully"). If some addresses could not be sent to, a "Could not send to" message lists them and the dialog stays open. To send the link yourself, select Copy link instead ("Link copied to clipboard"). It copies the share link created for the file.

Each recipient gets an email saying you have shared the item with them, with your message (if you wrote one), the file details and a Download button. If they reply to the email, the reply goes to your email address. The button opens a "Download media" page where they download the file.

Adding media to a custom playlist #

There are two ways to put items into a custom playlist:

• From the item: use Add to playlist in its row menu, or Manually add to playlists in the editor.
• From the playlist: under On Demand > Playlists, open or create a playlist and choose Custom. Under "Select media to add to your custom playlist", search by title, team, league, stadium, category or tag, and pick the items. Save with Create playlist for a new playlist or Save for an existing one ("Playlist saved"). A playlist needs a cover before it saves.

Automatic playlists fill themselves from criteria, so you do not add items to them by hand. See On-demand / VOD.

Deleting media #

Use Delete in the row menu, or Remove item in the editor. Once you confirm, an "Item removed" message appears.

Deleting an item takes it out of your library and out of any custom playlists. Fans who bought the item still see it in their purchase history.