On-demand / VOD #

Your on-demand (VOD) library holds what fans can watch after the live broadcast: match replays and any video or audio you upload yourself. This guide covers how replays are made, how to upload files, and how to organise the library.

How live streams become replays #

You set up the replay in the On Demand step of the stream wizard, while creating the stream.

1. Switch on Make available On-Demand

   On the On Demand step, switch on Make available On-Demand so fans can watch the recording.

2. Fill in the replay details

   In the Details section, add an On-demand Thumbnail (you can crop it to 16:9 when you upload it), choose any playlists, and pick a Category.

3. Choose when it becomes available

   Under "When would you like this live stream to be available as On-Demand?", pick Immediately (the default), 30 minutes, 1, 12, 24 or 48 hours after stream end, or Custom with an On-Demand date and On-Demand time.

4. Set rights, access and scheduling (optional)

   The step also has optional Rights management, Access and Monetisation and Scheduling sections for the replay.

A category is required: without one you see "A category is required for on-demand content." A fixture starts with your channel's default category already selected. An Other stream starts with no category, so you must choose one.

After the broadcast ends, the stream's status shows Processing while the recording is prepared. The replay appears in fans' listings once its availability time has passed.

Uploading video #

For content that was never streamed live, such as a highlights reel, upload the file.

1. Open the Uploads tab

   In the sidebar, under Your content, go to On Demand > Media. The Media page has two tabs, Your media and Uploads. Open Uploads.

2. Add your file

   Drag the file onto the drop area, or select Upload next to "Drag and drop here or" and choose it. Supported types are mp4, mov and mp3.

3. Move it into your library

   When the upload has finished, select it and press Add to library to move it into Your media. To remove an upload instead, select it and press Delete.

Your media #

The Your media tab lists your library. It sorts by Latest by default; you can also sort by Earliest, Title (A-Z) or Title (Z-A). Switch on "Show internal title" to see internal titles in the list.

Click an item to open the media editor, where you change its titles, thumbnail, category, visibility and access. Each row also has an eye icon to show or hide the item, and a menu to add it to a playlist, change its category, download or share the file, or delete it. See Editing and sharing media.

Organising your library #

Categories

Every replay needs a category. Manage them under Settings > Channel > Categories with Add new category. Use Select default category to choose the category live streams get when they become replays. The default category cannot be deleted.

Tags

Optional labels you can add to a stream on its Details step. Manage them under Settings > Channel > Tags with Add new tag.

Playlists

A list of items fans can watch in order. Build them under On Demand > Playlists; see Building a playlist.

Collections

Groups of playlists shown together. Build them under On Demand > Collections; see Building a collection.

Building a playlist #

Go to On Demand > Playlists and select Create new playlist. Give the playlist a Playlist name and a Playlist cover (a playlist will not save without a cover), then choose its type.

Select Create playlist to save a new playlist, or Save when editing one. A "Playlist saved" message confirms it.

Each playlist row has an eye icon to hide the playlist from fans or make it visible again, and a hidden playlist is tagged Hidden. The row menu has Add to collection and Archive. Automatic playlists are marked with an icon in the list. When you edit a saved playlist, the Visible to fans or Hidden from fans button does the same as the eye icon and saves straight away, without waiting for Save.

Building a collection #

A collection groups several playlists under one display, for example one playlist per team for a season.

1. Create the collection

   Go to On Demand > Collections. The page is headed "All Collections". Select Create new collection.

2. Name it

   Enter a Collection name.

3. Add playlists

   Under "Your Playlists", add playlists from "Please select playlists to add to your collection". You can filter the list by type (All Types, Custom or Automatic) and by date, or use "Search by title".

4. Set the order

   Set Order by to Custom, Latest or Earliest.

5. Save

   Select Create collection for a new collection, or Save when editing one. A "Collection saved" message confirms it.

You can also add a playlist to a collection from the Playlists page, with Add to collection in the playlist's row menu.

Collections have the same eye icon, Hidden tag and Visible to fans or Hidden from fans button as playlists, and Archive in the row menu.

Archiving and deleting playlists and collections #

Archive hides a playlist or collection from fans and takes it out of the lists you pick from for collections and homepage sections. To see archived items, switch on Show archived on the Playlists or Collections page. An archived item is read-only, and its row menu has:

• Restore: brings it back, still hidden from fans. Use the eye icon when you want fans to see it again.
• Delete permanently: removes it from any collections and homepage sections. This cannot be undone. Deleting a collection does not delete the playlists inside it.

Controlling who can watch #

For a replay, set access in the optional Access and Monetisation section of the stream's On Demand step. The live stream itself offers Plans and Pay-Per-View, Pay-Per-View only, Plans only and Free on its Access & Monetisation step.

To make on-demand content part of a subscription, switch on On-demand in a plan's content settings. See Plans.