Docs

Finding matches and videos #

Everything on your club's channel starts from its home page. Your club decides what goes on it and in what order, so two clubs' home pages can look quite different. This page explains the parts every home page is built from and how to move around on a computer and on a phone. There is no search for matches or videos, so these are the ways to find something.

The home page #

From top to bottom, the home page has:

Banners section

Large rotating banners for the matches and videos your club wants to highlight. See Banners.

Watch Live section

Live and upcoming video streams. Matches that are live now come first.

Listen Live section

Live and upcoming audio streams, for clubs that stream audio.

Playlists and collections section

Rows of videos, and rows of playlists, that your club chooses and puts in order. Some rows may not show a title.

The Watch Live and Listen Live rows only appear when they have something in them. If your club has nothing live or coming up, you will not see them.

On match cards, a Live tag means the match is streaming now. An upcoming match shows its start time, with Live in front of it if the match is today. A Premium tag marks paid content, and a padlock icon means you do not have access yet. A globe-and-padlock icon means the item is blocked in the country you are in. See If content is not available where you are.

Getting around on a computer #

On a computer, a menu runs down the side of the screen. Its labels only show while your pointer is over the menu, so at other times you see icons.

Home menu item

Opens the home page.

Schedule menu item

Scrolls the home page down to the Watch Live and Listen Live rows. It is not a separate page or a full fixture list. It only appears if your club has switched it on.

Plans menu item

The plans your club offers. It only appears if your club sells plans, and your club may give it a different name.

Account menu item

The icon at the bottom: a person icon when you are signed out, or your avatar when you are signed in. If you are signed out, it opens the sign-in page. If you are signed in, it opens your account pages.

Some clubs also show sponsor logos at the top of the screen on a computer. Selecting one may open the sponsor's website in a new tab.

Getting around on a phone #

On a phone there is no side menu. Instead, the header at the top shows:

  • your club's logo, which takes you to the Watch Live row;
  • Plans, if your club sells plans;
  • an Account icon, which opens the sign-in page if you are signed out, or your account pages if you are signed in.

There is no Schedule link on a phone. Scroll down the home page to reach the Watch Live and Listen Live rows, or select your club's logo.

Watch live and Listen live pages #

Select View all on the Watch Live or Listen Live row to open the full list. The page is headed Watch live or Listen live and shows only video or only audio, to match the row you came from.

  • Streams that are live now come first, then the rest in date order, soonest first.
  • Finished streams are left out.
  • Each card is tagged Live with the date for an upcoming stream, or Replay with the date for the rest.

Use the back arrow at the top to return to the home page.

Playlist pages #

A playlist is a set of videos your club has grouped together. Select View all on a playlist row to open the playlist page. It shows the playlist's banner image, its title and all its videos, in the order your club chooses. Cards are tagged Live with the date for an upcoming stream, or Replay with the date for the rest. Use the back arrow to return.

Collection pages #

A collection is a group of playlists. Select View all on a collection row to open the collection page. It shows the collection's title and one card for each playlist. Select a card to open that playlist.

Banners #

The banners at the top of the home page rotate on their own. Use the arrows to move to the previous or next banner. A banner for a match that is streaming now carries a Live tag. Select Watch (or Listen, for audio) on a banner to open that match or video. If it is locked or has not started yet, the match page explains what you need or counts down to the start. See What to expect around kickoff.

If you cannot find something #

  • Check that your club is showing it. You only see what your own club's channel offers.
  • Check View all on the Watch Live row, and look through your club's playlist and collection rows.
  • A match or video you bought is listed under Account > One-off purchases. You can usually select it there to open the video or its pre-match page, unless your club has removed it.
  • If your club hides or archives a playlist or collection, its row disappears from the home page, and a saved link to it takes you back to the home page.
  • A finished match only comes back if your club makes a replay of it. See Catching up after a match.

Next steps