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Studio #

Live Studio is the control room for a single stream. From it you link your encoder, watch the incoming feed, go live, keep an eye on the broadcast, send notifications to fans and stop the stream at the end.

Studio controls and monitors a broadcast. Your camera and encoder capture the video and send it to Matchday Live.

Before you open Studio #

Before you start

  • A stream created on the Live Streams page and published with Publish or Publish and make visible (drafts cannot open Studio)
  • A stream key under Settings > Stream > Stream keys
  • Your encoder ready to send its feed, ideally a few minutes before kickoff

Open Studio #

Studio is not in the sidebar. Go to Live Streams, find the stream, and select Live Studio on its row. The button shows for published streams that are upcoming, live or processing. The page header reads "Live Studio: " followed by the stream title.

A stream that is Processing or Not live also offers Reinstate in its row menu, which opens Studio.

The Studio layout #

Studio puts your preview, controls, and live figures on one screen.
Left column

Stream Keys & Encoder Configuration, Health and Live Stream Analytics.

Centre

The preview player and the stream details.

Right column

Scheduling & Automation and In-App Notification to Active Viewers.

In Stream Keys & Encoder Configuration, choose a key under Input and select Link Input. A message confirms "Input device linked". When you select an RTMP Push key, the panel shows the read-only Stream URL and Key to enter in your encoder (Audio Endpoint for audio streams). The fields have no copy button, so select the text to copy it.

To create, edit or delete keys, go to Settings > Stream > Stream keys.

Monitoring your stream #

The centre preview plays the incoming feed. If there is no feed and an alert is raised, it shows "No incoming data". After the stream ends, it plays the recording.

Health shows INCOMING BITRATE (Mbps) with a chart (video streams only) and an AUDIO MONITOR level meter.

Before the stream is live, this panel says "Analytics available when stream is live". Once live, it shows the figures below and refreshes every 30 seconds.

Watching Now

The number of fans watching at this moment.

Unique Viewers (30m)

Distinct viewers over the last 30 minutes.

Total Views (30m)

Views over the last 30 minutes.

Watch Time (30m)

Time watched over the last 30 minutes.

QUALITY OF EXPERIENCE

Video Startup, Error Rate, Rebuffering and Avg Bitrate.

Going live #

  1. Check the preview

    Confirm the picture and sound in the centre preview.

  2. Select GO LIVE

    GO LIVE is only available for streams set to manual go-live, once the stream is ready shortly before its go-live time. A stream set to automatic go-live starts on its own. Select GO LIVE. A message confirms "Stream is live!" and the button changes to STOP STREAM.

  3. Check visibility

    Going live does not make the stream visible. If fans should see it, use the eye button next to the title in Studio, or the eye icon on the stream's row.

Automatic or manual go-live and stop #

The Scheduling & Automation panel has two settings:

  • GO-LIVE CONFIGURATION: switches between AUTO and MANUAL. You cannot change it once the stream is live. A manual stream does not start on its own; press GO LIVE.
  • STREAM END CONFIGURATION: also switches between AUTO and MANUAL. Use Configure to set the stop time.

Keeping fans informed during the broadcast #

Use In-App Notification to Active Viewers to send a short message to fans.

  1. Pick a type

    Choose a Notification Type: INFO, SUCCESS or ERROR.

  2. Write the message

    Type your text in Message, for example a kickoff reminder or a note about a short delay.

  3. Choose who gets it

    Pick a Target: ALL FANS or CURRENT VIEWERS.

  4. Send

    Select Send. Select Clear to remove the current notice. Sent messages are listed under MESSAGE HISTORY.

Ending the broadcast #

  1. Stop the stream in Studio

    Select STOP STREAM. A message confirms "Stream stopped.".

  2. Stop your encoder

    Stop sending from your software or hardware encoder.

  3. Let the recording process

    The stream's status becomes Processing while the recording is prepared. The recording is always kept. Fans get it as a replay only if Make available On-Demand was switched on for the stream, from the availability time you chose. See On-demand.

If you set an automatic stop, the stream ends on its own at that time.

The preview says No incoming data

The feed is not reaching the stream. Check that a key is selected under Input and linked with Link Input, that your encoder uses the exact Stream URL and Key shown, and check the key's status under Settings > Stream > Stream keys. The stream's row may also warn "Warning: No incoming video detected". See Stream keys.

The analytics panel is empty

Analytics appear from when the stream goes live. Before then the panel says "Analytics available when stream is live". The figures refresh every 30 seconds.

The stream did not go live at kickoff

Check GO-LIVE CONFIGURATION:. If it is set to MANUAL, the stream waits for you to press GO LIVE.

The stream is live but fans cannot see it

Going live does not change visibility. Make the stream visible with the eye button next to the title in Studio or the eye icon on its row.

Next steps