Docs

Streams: editing and reviewing #

Once a stream exists, you manage it from its row on the Live Streams page. This page covers finding a stream, reopening it to make changes, reading its status, checking its setup without changing anything, and the actions in its row menu.

Find a stream #

In the sidebar, under Your content, select Live Streams. Below the two create cards you can narrow the list:

  • The search box ("Search by title, team, league, stadium or tag").
  • A date range picker.
  • Media type, to show Video or Audio streams.
  • Content type: Live Streams shows streams that have no replay yet, and On Demand shows streams that have one.

Streams are split into three lists: Currently live, Upcoming streams and Past streams.

Reopen a stream to edit it #

Click the stream's row. The wizard opens on Details with the values you saved, and you move through the steps with Continue, as when you created it.

You can reopen drafts, upcoming streams, and streams that are Processing or Completed. Clicking the row of a stream that is live, or one that is Not live, does nothing. To look at those, use View summary (below).

Read a stream's status #

Each row shows a status. Hover over it to read its tooltip.

Draft

"Setup incomplete". The stream is not published and has no Live Studio button.

Live in

A countdown to go-live. Green means "Stream ready for auto go-live". Amber means "Stream ready for manual go-live", so someone needs to press GO LIVE in Studio. Upcoming manual streams also carry a small M badge ("Manual go-live required").

Live

The stream is on air. It appears under Currently live.

Processing

"Preparing for playback". The stream has stopped and the recording is being prepared.

Completed

"Stream aired".

Not live

"Stream did not air". The stream's time passed without it going live.

Live or Live in, in red

If the tooltip reads "Warning: No incoming video detected", your encoder's feed is not arriving. See Troubleshooting. A red Live in with a countdown below zero is a manual stream that has passed its go-live time (see below).

Warning!

Shown with a countdown. The tooltip reads "Warning: Deployment failed": the stream could not be prepared for broadcast. Contact Matchday Live support before its go-live time.

When a manual stream misses its time #

A stream set to manual go-live does not start on its own. If its go-live time passes, it stays under Upcoming streams for 4 hours, with a red countdown that runs below zero and the Live Studio button still there, so you can still open Studio and press GO LIVE. After 4 hours it moves to Past streams with the status Not live.

Review a stream's setup #

Open the row menu and choose View summary. The Stream Setup Summary page shows everything saved for the stream without changing it, and it works for any stream, including one that is live.

The summary has six sections:

  1. Details
  2. Restrictions: the countries the stream is restricted in or limited to, or "No geographic restrictions".
  3. Access: visibility, monetisation, price, plans and the user groups with access.
  4. Scheduling: the scheduling type, the stream date and time, and any automatic stop.
  5. Promotion: the banner and its status.
  6. On-Demand: whether and when the replay is available, its title, thumbnail, category, tags, playlists and monetisation.

Select Return to Stream Dashboard to go back to Live Streams, or Back to open the stream's On Demand step.

Row menu actions #

The row menu shows different actions depending on the stream's status. Duplicate and Promote are covered in Live setup and Homepage & banners. View transactions and View engagement are covered in Engagement and transactions per stream.

Delete a stream #

Choose Delete. A Delete stream prompt names the stream and asks you to confirm. Delete is offered on drafts, upcoming streams, Completed streams and Not live streams. It is not offered while a stream is live or processing.

Deleting is permanent: the stream leaves your list and fans' listings, and you cannot bring it back from the dashboard.

You cannot delete a stream that fans have paid for. The dashboard tells you how many purchases are in the way. Refund those payments first, from View transactions on the stream's row menu or from each fan's Billing history (see Fan management), then delete the stream.

To take a stream away from fans without deleting it, use the eye icon on its row ("Hide from fans") instead.

Reinstate a stream #

Reinstate is offered on streams that are Processing or Not live. It opens the stream in Studio. While the stream is Processing, GO LIVE is available again, so you can take the stream back on air.

Reinstate is hidden while a manual stream is still within the 4 hours after its go-live time; open it with Live Studio instead.

Manage the replay #

On a finished stream that has a recording, choose Manage On-Demand. It opens the replay in the media editor, the same editor you use for items in your media library. It does not open the stream wizard.

In the editor you can:

  • Show or hide the replay under Media visibility ("Visible on Fan Centre" or "Not visible on Fan Centre").
  • Change the Display title, Internal title, Description, thumbnail, Category, Tags and playlists.
  • Configure optional sections for rights management, access and monetisation, scheduling and promotion.

Save with Save updates. See Editing and sharing media for the full editor.

Next steps