Team members and roles #

Everyone who helps run your channel gets their own admin login, so nobody shares a password. You manage those people under Settings > Account > User management: invite them, pick the role that decides what they can see and do, and remove them when they no longer need access.

The User management page #

The page lists everyone with access to the current channel, with the columns Member, Email, Status and Access (their role). Use "Search user" to find someone.

Each person's status is one of Pending, Accepted, Active, Inactive or Expired. You can send an invite again while the person shows as Pending or Expired.

Inviting a colleague #

1. Open User management

   Go to Settings > Account > User management and select Add user.

2. Enter their details

   Under "User details", fill in First name, Last name and Email. Use the email they will sign in with.

3. Choose a role

   Under "Access and permissions", pick one role. Each option shows the role's name and a short description. One role is already selected as your channel's default; change it if this person needs more or less access.

4. Send the invite

   Select Invite.

Your colleague gets an email titled "You've been invited to the [channel] team on Matchday Live" with an Accept invitation button. The invite expires after 7 days. Signing in and your account walks them through creating their account.

If they already have a Matchday Live admin login for another channel, your channel is added to that login and they get a "Welcome to the [channel] team!" email instead.

Roles and what they can do #

Your role decides which sidebar items, Settings sections and pages you see. Anything outside your role is hidden, and opening it directly shows an "Unauthorized" page. Two admins on the same channel can therefore see different menus.

The dashboard lists the roles available to your channel and exactly what each one can do:

1. Open the permissions page

   In User management, or on the add or edit form for a person, select "More about access types and permissions".

2. Read the tables

   The page has one table per area of the dashboard. Each row is a permission, each column is a role, and a tick or a cross shows whether that role has it.

3. Go back

   Select Go back to return.

Changing someone's role #

1. Open their details

   In User management, click the person. Their email is shown but cannot be changed.

2. Pick the new role

   Under "Access and permissions", select the role they should have.

3. Save

   Select Save access. The button is only active once you pick a different role.

Resending an invite #

If a colleague's invite is Pending or Expired, click them in User management and select Resend invite next to their name. The dashboard confirms "Invite resent". Ask them to check their spam folder if it still does not arrive.

Removing someone #

1. Open their details

   In User management, click the person.

2. Remove them

   Select Remove user. The dialog asks you to confirm and warns that this removes their access to your channel and cannot be undone.

The person gets an email titled "Your access to [channel] on Matchday Live has been removed". Removing them only affects your channel: their login still works for any other channels they belong to.

Working across several channels #

One admin login can belong to several channels. Each invite you accept adds a channel to your login.

The current channel's name and logo sit at the top of the sidebar. Click it to switch to another channel. Check you are in the right channel before you make changes.